ambience.chat

Privacy Policy

Last updated: April 8, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you access or use our website and services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 OAuth Registration Information

When you register through OAuth (e.g., via Google or Facebook), we only collect the information that you authorize us to access. This typically includes:

No passwords or usernames are stored on our servers, and we do not share any of this information within the chat interface. Please note that we do not store any login credentials or usernames in the system. This is strictly an OAuth-based registration system for secure authentication.

1.2 Analytics Data

We collect anonymized analytics data to understand how our services are used. This includes:

This data is used to improve our services and provide a better user experience. We may share aggregated and anonymized data with third-party analytics providers to help us understand usage patterns and improve our platform. These providers may include Google Analytics, or other similar services.

1.3 Payment Information

If you purchase a subscription, we do not store any financial information such as credit card numbers. We use third-party payment processors to handle payments. You should refer to their privacy policies for information about how your payment data is processed.

2. How We Use Your Information

Your information is used to:

3. Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with trusted service providers and third parties for the following purposes:

These third parties are obligated to use your data only for the purpose of providing their services to us, and may not use your data for any other purposes without your consent. We ensure that these providers comply with applicable data protection laws and regulations.

4. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this policy. If you choose to delete your account, all personal information related to your account will be deleted from our system, except where we are legally required to retain it.

5. Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. If you are concerned about the security of your personal data, please reach out to us for more details.

6. Children’s Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a user under 18, we will promptly delete it.

7. International Transfers

Your data may be processed and stored in countries other than your own, including the United States or the European Union. By using our services, you consent to the transfer and processing of your data in accordance with this policy.

8. Your Rights

You have the right to:

If you wish to exercise any of these rights, please contact us at [email protected].

9. Data Access Requests

If you request a copy of your data, we will provide you with a summary of the information we hold on our personal database about you. This will include the email address you have provided us. Please note that hashed fingerprint data is stored for identification and security purposes (e.g., to prevent abuse and manage bans), but it cannot be linked to identifiable user data. Therefore, we will not be able to provide this data to you.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last Updated" date. Please review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].